24 Hour Emergency Water Restoration

 General Steps That we take to preserve your property:

(1) Scope & Evaluate the damage. This is going into the affected area & inspecting the damage that the water caused with your floors, ceilings and walls.

(2) Extract the Water This is getting out all of the standing water with a high power truck mount vacuum.

(3) Apply Biocide. This chemical is used to prevent the growth of bacteria & funji.

(4) Install whatever Drying Equipment is needed. We evaluate the size of the affected area, then determine
how much & what type of drying equipment we need to use in order to remove all the moisture from the area.

(5) Daily Monitoring of the affected area. We come in daily with moisture & humidity meters & take readings
to determine how effective the drying process is proceeding & make adjustments if needed.

(6) Clean & Deodorize the Carpet We go to the customer's home to clean & deodorize the affected area

(7) We always work with your Insurance Adjuster but our loyalty rides with you, our customer.

Keep in mind that every job is totally different and these steps are general, basic steps that we take to
insure a safe, healthy environment. Our main goal is to limit the loss so weeks or months later secondary
water damage does not occur. This can occur when items in a non affected area is damaged due to high
humidity levels in the structure due to the wrong drying equipment being used.

Do's & Don't's for Water Restoration:

Do
(1) stay calm! Call True Clean Carpet Care & Restoration Specialists immediately!
(2) Is the water shut off? Has the plumber been there yet? Turn off breakers
---& unplug devices in the affected area.
(3) Move the furniture off the carpet so staining does not occur.
(4) Have you called you Home Owner's Insurance Agent Yet?

Don't
(1) Use your vacuum cleaner.
(2) Put newspaper on the floor to walk on. Ink from the newsprint will stain the carpet.
(3) Walk on the wet carpet any more than necessary. Our technican is certified in Water Restoration. We have
---all the restoration equipment needed to handle any type of water disaster, no matter how big or small!